All Systems Operational

About This Site

Welcome to Panther’s Statuspage. We use this page to post about service incidents that affect or may affect multiple customers.

Uptime over the past 90 days. View historical uptime.
Panther Console (Web App) Operational
90 days ago
100.0 % uptime
Today
Data Ingestion into Panther (Log Processing) Operational
90 days ago
100.0 % uptime
Today
Detections (Rules and Policies) Operational
90 days ago
100.0 % uptime
Today
Investigation, Data Retention, and Search (Data Lake) Operational
90 days ago
100.0 % uptime
Today
Alert Delivery Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024
Panther Console Errors
Resolved - After confirming the fix internally, it has been deployed globally and there should no longer be any issues.

Please note that if you onboarded a new log source after 18:30 UTC on April 25, logs will be missing from the time of onboarding until now.

We will continue to monitor to ensure there are no further problems.
Apr 25, 19:27 PDT
Update - We have identified the root cause of the issue and have begun deploying a fix internally to verify that it resolves the problem.

In the meantime, please refrain from onboarding new log sources until we deploy the fix and resolve this incident.

We will provide an update again once we confirm the fix and deploy it globally.
Apr 25, 14:35 PDT
Identified - Panther has identified an issue resulting in failures in the following areas:
- Lookup table updates
- Log source onboarding
- Scheduled query runs
- Cloud security monitoring

You may receive alerts related to this issue.

We will update this incident as our investigation and remediation process continues.
Apr 25, 13:43 PDT
Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Ingestion Filter Issue
Resolved - We have deployed a fix, and the previously configured raw event filters should be working again. (This issue did not affect normalized event filters.) We will continue to monitor the issue to ensure there are no further problems. Once again, you will not be charged for the additional ingest caused by this incident.

If you are still experiencing issues, please submit a ticket to the support team for assistance.
Apr 19, 12:25 PDT
Update - We are verifying a fix that will automatically reapply filters you previously configured, which were removed due to this incident. Once the fix has been applied, we will update the status page.
Apr 19, 08:51 PDT
Identified - Panther has identified an issue affecting data ingestion filters. If you have configured log filtering within Panther, you may be impacted. We are currently working on a fix for the issue. There will not be any costs associated with any additional ingest from the log filter failure.

We will update this incident as our investigation and remediation process continues.
Apr 19, 07:48 PDT
Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage